You need to change the Android settings on the phone or tablet.
Go to: Settings > Applications > Development > USB Debugging, and turn it on. (Options may vary slightly based on device and Android version.)
Connect your phone/tablet to your PC via a USB cable. Then, on the device, pull down the status bar and select USB connected.A screen will appear in which you need to select the button which reads
Connect storage to PC.If you do not see this option, reconnect the USB cable and try again.Windows will load drivers for the device which may take a minute, after which, it will be detected as Removable memory with an assigned drive letter.
You can now launch Active@ File Recovery software. The storage media will be recognized as another drive on your system which you can scan for lost or deleted files.
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